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Last update: . Author: Grégoire Lecomte .

Configuring GSX 365 Usage reports for SharePoint Online

This article explains how to setup GSX 365 Usage for SharePoint Online.

The process will take you through granting the existing service account permissions to read SharePoint data and then setting up the Site Collection reports with the application.

Granting access to the GSX 365 Usage Service Account

  1. Log into the Office 365 Portal
  2. In the navigation pane on the left select Admin > SharePoint
  3. Select the Site-Collection that you would like to report on
  4. Choose Owners > Manage Administrators
  5. Under ‘Site Collection Administrators’ type in the name of the service account you used to setup GSX 365 Usage.
      • by default this is RadarReporting@customertenant.onmicrosoft.com
        • where you replace "customertenant" according to your plan/environment
  6. The permissions are now be applied to the service account
    • Sometimes issues in the back-end replication can lead to this procedure not always completing successfully. To confirm that all steps above have been applied correctly on Microsoft’s servers, navigate to your site collection’s Administrator Management page:
      • [siteCollectionURL]/_layouts/15/mngsiteadmin.aspx
    • The service account should be listed in the box with the other admins. If it not listed, simply type it in directly on this page.


Adding your Site Collection to GSX 365 Usage

  1. Log into O365Usage
  2. Under ‘Profile & Settings’ select ‘SharePoint Report’
  3. Enter the URL of the Site Collection you granted access to above
  4. Click ‘Add Site Collection’
  5. The Site Collection will show as ‘Pending’. When the initial collection has finished the status will show as ‘Verified’.

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